A Notice from the Fire Department

A Notice from the Fire Department – Multilingual Support for Emergency Number 119

Starting 2019 October 1, calls to the emergency number 119 and emergency phone calls made at the scene by responders will have multilingual support in five languages: English, Chinese, Korean, Portuguese, and Spanish. This language support system is expected to improve interactions between emergency responders and foreign residents or visitors experiencing an emergency in Seika.

When a person that is unable to speak Japanese calls 119, the dispatcher at the fire department will connect to a telephone interpretation center who will then act as an intermediary in a 3-way call.

For language support at the scene of an emergency, the emergency responder will call a telephone interpretation center who will interpret the conversation as the responder and witness or victim pass the phone between each other.

この記事に関するお問い合わせ先

消防本部 指令課 指令第一係・第二係・第三係
〒619-0244 京都府相楽郡精華町大字北稲八間小字寄田長31番地


電話番号:0774-94-4197
ファックス:0774-94-5493
メールフォームによるお問い合わせ

更新日:2019年09月30日